Master of Science: Management Engineering, Politecnico di Milano.

My research interests are related to the management of technological and organizational innovations in Healthcare.

Topics of investigation are:

• patients flow;
• organization of surgical blocks;
• evaluation of health technologies (HTA) with a focus on the evaluation of telemedicine services;
• administrative databases as sources of data for organizational research;
• impact of ICT on the organization of services with a specific focus on networks for chronic diseases;
• deepening the role of patient empowerment and co-production models in service production;
• patient experience as a source of organizational innovation.

Collaboration with health organizations is a key feature of the research activities.

Graffigna G.| Gheduzzi E.| Morelli N.| Barello S.| Corbo M.| Ginex V.| Ferrari R.| Lascioli A.| Feriti C.| Masella C. (2021), "Place4Carers: a multi-method participatory study to co-design, piloting, and transferring a novel psycho-social service for engaging family caregivers in remote rural settings", BMC Health Services Research, 21

Gheduzzi E.| Masella C.| Morelli N.| Graffigna G. (2021), "How to prevent and avoid barriers in co-production with family carers living in rural and remote area: an Italian case study", Research Involvement and Engagement, 7

Gualandi R.| Masella C.| Piredda M.| Ercoli M.| Tartaglini D. (2021), "What does the patient have to say? Valuing the patient experience to improve the patient journey", BMC Health Services Research, 21

Gheduzzi E.| Morelli N.| Graffigna G.| Masella C. (2021), "Facilitating co-production in public services: Empirical evidence from a co-design experience with family caregivers living in a remote and rural area", Health Services Management Research, 34, 21-35

De Benedictis A.| Lettieri E.| Gastaldi L.| Masella C.| Urgu A.| Tartaglini D. (2020), "Electronic medical records implementation in hospital: An empirical investigation of individual and organizational determinants", PLoS ONE, 15